Ultra Clean SMS Programs — Terms & Conditions
Ultra Clean operates two separate SMS programs. They are opted into separately, with their own checkbox, and consent to one is never consent to the other. You may join either, both, or neither. Neither is a condition of purchase, and declining either has no effect on the service you receive.
1. Ultra Clean Service Notifications (non-marketing)
Program description: Messages about a service you have booked with us: appointment confirmations and reminders, technician “on my way” alerts, job completion notices, invoices and secure payment links, and a review request after a completed service. This program never sends offers, discounts, or promotional content.
How you opt in: By ticking the service-notification consent checkbox on our online contact form at ultracleanfloorcare.com/contact-ultra-clean/, or verbally when you book in person or by phone with our office. The checkbox reads: “I consent to receive non-marketing text messages from Ultra Clean about my service updates, appointment reminders, etc. Message & data rates may apply.” Consent is not a condition of purchase.
Message frequency: Message frequency varies.
2. Ultra Clean Promotions (marketing)
Program description: Promotional text messages from Ultra Clean about our own floor care services — seasonal discounts on carpet, tile and grout, upholstery and stone cleaning, limited-time free add-on offers, and occasional offers for past customers. Messages are sent by Ultra Clean on its own behalf only, never on behalf of any third party.
How you opt in: This program is optional. You join it only by ticking the separate marketing-consent checkbox on our contact form at ultracleanfloorcare.com/contact-ultra-clean/. The box is unchecked by default and you must tick it yourself. The checkbox reads: “I consent to receive marketing text messages from Ultra Clean at the phone number provided. Frequency may vary. Message & data rates may apply. Text "HELP" for assistance, reply "STOP" to opt out.” Consent is not a condition of purchase, and this consent is never bundled with service-notification consent.
Message frequency: Message frequency varies.
Terms that apply to both programs
Message and data rates may apply. Charges are billed by your mobile carrier depending on your plan.
Opt out at any time: Reply STOP to cancel and you will no longer receive messages from that program. After you send STOP, we may send one final message confirming you have been unsubscribed. Opting out of one program does not opt you out of the other; reply STOP to each, or contact us and we will remove you from both.
Help: Reply HELP for help, call us at (469) 535-9331, or email ultracleanfloorcare@gmail.com.
Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, or sold to, any third party. See our Privacy Policy for how we handle your information.
Carriers: Carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.
Ultra Clean · Dallas–Fort Worth, TX · (469) 535-9331
