Privacy Policy
Effective Date: June 17, 2026
Ultra Clean (“Ultra Clean,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit ultracleanfloorcare.com (the “Site”) or contact us about our floor cleaning and restoration services, how we use it, and the choices you have.
Information We Collect
Information you give us. When you fill out a contact or quote form, request service, or contact us by phone or email, we may collect your name, phone number, email address, ZIP code, property type (residential or commercial), how you heard about us, and any details you include in your message.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect your IP address, browser type, device information, pages viewed, and how you arrived at the Site. We collect this through cookies and similar technologies — see our Cookie Policy for details.
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes and estimates
- Schedule, perform, and follow up on services
- Process payments and maintain service records
- Improve our Site, services, and customer experience
- Send service-related communications and, where permitted, promotional offers
- Comply with legal obligations
Marketing Communications
With your consent, we may contact you by email or text message with appointment reminders, service updates, offers, and promotions. We do not sell, rent, or share your contact information with third parties for their own marketing.
Email: Every promotional email includes an unsubscribe link. You can opt out at any time and we’ll honor it promptly.
Text messages: Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consenting to texts is never a condition of purchasing any service.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate (e.g., scheduling/CRM, payment processing, hosting, analytics, advertising platforms), under agreements that limit their use of your information.
- Legal and safety reasons — when required by law or to protect our rights, property, or safety.
- Business transfers — in connection with a merger, sale, or transfer of assets.
Cookies and Tracking
We use cookies and similar technologies for site functionality, analytics, and advertising. You can manage your preferences through the cookie banner on our Site or your browser settings. See our Cookie Policy for more.
Data Retention
We keep your information only as long as needed for the purposes described here, to maintain service records, and to meet legal, tax, or accounting requirements.
Your Privacy Rights
Depending on where you live (including under the Texas Data Privacy and Security Act and similar laws), you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain uses, such as targeted advertising
- Withdraw consent where processing is based on consent
To make a request, contact us using the details below. We will verify your identity before responding and will not discriminate against you for exercising these rights.
Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect their personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. Material changes will be posted on this page.
Contact Us
Ultra Clean
Email: info@ultracleanfloorcare.com
Phone: (469) 535-9331
Serving Dallas–Fort Worth, TX and surrounding areas
Mailing address: 5956 Sherry Lane Suite #1003, Dallas, TX 75225
