FIBER TEST

When you’re a true professional it’s important to know exactly what type of fiber you’re working with. Of course, the obvious synthetic fibers don’t require this test, but in the event that there is any doubt your technician will perform a fiber test free of charge.

PROTECT WALLS AND CORNERS

We treat your home with the same respect that we treat our own homes. To avoid leaving scuffs and chipped corners we use 18″ tall corner guards and Teflon coated non-abrasive, non-marring hoses.

CARPET GROOMING

This is the final touch. Once we have satisfactorily cleaned all carpeted surface we will groom the fibers to stand them up. This leaves the areas looking beautiful and fluffy, but also helps to speed up the dry time and allow the fibers to retain a standing position in traffic lane areas.

BASIC SPOT CLEANING

We know life isn’t perfect so food and drink spills are going to occur. With all packages we include a basic spot cleaning. Basic spot cleaning consist of our technicians using a general enzyme spotter to treat all organic and basic stains (If excessive food and beverage stains are present a Deep Clean will be necessary).

TRAFFIC LANE CONDITIONING

Traffic lanes take the most amount of abuse when it comes to the wear and tear of carpet. To help revive these high-wear areas we apply a product specifically formulated to suspend the soil in these areas (If intense traffic lane areas exist a Deep Clean will be necessary).

STEAM ACTIVATED CARPET CLEANING

As heat temperature raises, so does a cleaning solutions effectiveness. Our equipment is custom built to achieve the highest vacuum power, most intense pump pressures, and the safest high-temperature producing steam chambers.

NATURAL DEODORIZER/NATURAL DISINFECTANT

Ultra Clean Floor Care uses a cleaning technique which utilizes a product called all-fiber rinse. This eliminates positive ion problem and residue left behind by shampoo or cheap detergent based cleaning techniques. Our all-fiber solution has a disinfectant agent that is approved for safe use in hospitals, is hypo-allergenic, and has a very light “fresh” scent to it.

HEPA PRE-VACUUM

Included in our “Deep Clean” and “Restore” packages is HEPA pre-vacuuming. We keep our arsenal up-to-date with the most advanced HEPA qualified vacuum cleaners. This offers the deepest contaminant and dander removal while keeping your home micro-particle free. If you or your loved ones suffer from asthma or seasonal allergies you’ll recognize the difference immediately.

ENZYME BOOSTER

Enzyme based cleaning agents are some of the most natural, yet powerful cleaning agents available. Enzyme boosters are excellent for improved traffic lane conditioning, food and beverage stain removal, and topical pet odor removal.

TOPICAL PET TREATMENTS

Most light pet stains that are surface-level can be removed with a topical pet treatment. Some discolorations and stains may be permanent, or require a deeper level of cleaning, based on several factors including: intensity, length of time the stain has been present, and the type of products that have been used to attempt the stain removal.

POWER SCRUBBING

This is one of our many unique features that sets us apart from the crowd. Ultra Clean Floor Care utilizes it’s own method known as power scrubbing. The machines used to apply power scrubbing have been approved by the majority of name brand carpet manufacturers including the industry leaders Mohawk and Shaw. Power scrubbing is an application of counter rotating brushes that safely and effectively agitates the pre-conditioner into the fibers. This extra attention to detail breaks loose hardened soil and spots, while lifting the pile of the carpet. This process has proven to be effective for cleaner carpets that last longer and continue to stay more resilient. Power scrubbing is performed after the spot cleaning and and traffic lane conditioning, but before the final rinse of the Steam Activated Carpet Cleaning. By adding this feature we are achieving the equivalent of having your carpets cleaned twice in one visit.

OPTIONAL FRAGRANCE

This residue-free product is added to the cleaning solution as a value-added complimentary option. The optional fragrance is designed to neutralize light odors caused by foods, aged homes, and light off-gassing of new carpets. Our self-neutralizing fragrance balances out after 72 hours this way you are left with only the smell of your home rather than overbearing deodorizers which can cause rapid re-soiling.

LIGHT FURNITURE MOVING

In order to assist you with a contaminate free home we will gladly assist with moving furniture up to 75 lbs. We limit furniture moving to a maximum of 7 pieces per room/area. Our technicians are trained to only move furniture that is free of delicate or breakable items such as pagele lamps, picture frames, and decorations. For insurance purposes, Ultra Clean Floor Care cannot move electronic, antique, instrumental, delicate, glass, or high-value items. Couches and chairs exceeding 75 lbs. will be moved forward, cleaned under, then moved back to their position. However, due to the complications and potential break hazards of brackets we do not move connected sectionals.

EXPRESS SCHEDULING

This feature is available only to “Restore” package orders of 3 or more rooms/areas. “Restore” cleanings take considerably more time to achieve so we will accommodate your needs as soon as possible; taking the proper amount of appointment windows in order to ensure we have enough time to complete a thorough and complete service. If needed we will dedicate an entire truck to just your home for the entire day. This way we have all the time we could possibly need to complete a job that will be sure to turn you into a fan for life.

PILE LIFTING

Before beginning our HEPA pre-vacuum we will lift the pile of your carpet to ensure the maximum dander, grime, and dirt removal. This extra step is a highly valuable, but often overlooked step in the carpet cleaning world.

HEAVY ITEM MOVING

Heavy item moving includes items up to 200 lbs. The same terms apply to “heavy item moving” as with “light item moving.”

BASEBOARD/EDGE CLEANING

Technicians will go the extra step to clean all “safely-reachable” baseboards and edges in each room that we clean with the “Restore” package.

SCOTCHGARD PROTECTOR

Ultra Clean Floor Care believes in protecting your investment. Many companies will offer “carpet protector” as part of their cleaning packages, but are vague about the exact product used. We are proud to say we use ScotchGard exclusively.

QUICKDRY

After we have completely cleaned each room to it’s best condition we utilize a new technology in the air mover world, air pods; which provide continuous flow to each room until we leave the job. With the use of air pods we have achieved dry times as fast as 45 minutes! Not all carpets will dry this fast of course, but the product stands for itself in terms of added value.

ROTOVAC STEAM EXTRACTION

We’re proud to use the best-of-the-best when it comes to equipment. This revolutionary tool allows us to not only provide the absolute best and most thorough cleaning, but also achieve the fastest dry times possible. Once you experience the amazing results of this service you’ll only request the rotovac cleaning for every cleaning moving forward.

Each room/area is limited to a maximum of 250 sq. ft. Minimum order of $150 applies to Refresh Packages. Minimum order of $150 applies to Deep Clean packages. Minimum order of $200 applies to Ultra Clean package. Commercial cleaning minimum during hours are $199 and $275 after hours & weekends. Our minimum order is set like this to adapt to the different packages listed. The higher the package level chosen the more equipment that is involved which means the more work that needs to be done. Due to insurance policies, Ultra Clean, LLC cannot move electronic, antique, instrumental, glass, delicate, or high-value items. Pre-vacuuming is part of our process, but is requested for all packages. Staircases up to 15 steps are considered to be 1.25 areas, the price depends on the package chosen, but no less than a “Deep Clean” valued at $86.25. Additional, steps thereafter will be billed in accordance to the package chosen (Ex. “Deep Clean” package = $5.75/step, “Restore” package = $8.4/step. Oversized landings, wide steps, and optional rail cleaning may incur additional cost. Small hallways (<100 Sq. Ft.) is considered a full-size area. Due to the nature of cleaning, bathrooms/toilet areas must be hand cleaned and are considered individual, full-size areas. Oversize rooms (251 sq. ft. or more) will be billed at an additional rate in accordance to the package chosen. Technicians may choose to decline service for any reason. Typical reasons for decline include: weak seams or material, hazardous material, or dry clean only. Second story access homes, apartments, condos, and townhomes are subject to a $35/floor equipment fee. Sales tax is NOT included. We respect your time and make an effort to be on time for each and every client as well as provide reminder emails and confirmation calls. We ask that you provide us with the same courtesy. To enforce this requirement, last minute cancellations within 24 hours of service are subject to a $50 cancellation fee. Service territory includes any home within a 20 mile radius of zip code 75225. Any orders outside the 20 mile radius zone is subject to min of $40 surcharge.

*Specialty stains are considered additional charges to be determined post-inspection. Examples of specialty stains include, but are not limited to; cool-aid, coffee, ink, heavy grease, tar, gum, make-up (including lipstick, mascara, blush, etc.). Permanent color loss caused by tannin removal from items such as bleach, toothpaste, benzoyl peroxide are considered irreversible and require the use of carpet dying or repair. Carpet dyeing and repair are available upon proposal only to be given post-cleaning.